Our IT Department at Oak Furnitureland is essential in maintaining operational efficiency, enhancing customer experiences, and driving innovation. This Head of Delivery & PMO role is responsible for driving the successful delivery of all technology and product initiatives across Oak Furnitureland. You will lead and mentor a team of Project Managers, Delivery Manager(s), Business Analyst(s), 3rd parties and other delivery professionals, ensuring projects are delivered on time, to quality and budget.
The role will work with the senior leaders in the Oak business to help shape and deliver the overall IT and Digital portfolio of Projects and Programmes, managing successful delivery of the IT enabled change projects.
We offer hybrid working with 2 days in our Swindon Head Office and 3 from home.
Key responsibilities:
- Work with business owners and technology peers to understand strategic priorities and the requirement for IT change required to deliver it; defining a roadmap of work from this understanding.
- Manage stakeholders at the highest level to ensure the appropriate level of sponsorship, engagement and decision-making on all initiatives within the portfolio/roadmap.
- Work directly with these stakeholders ensuring their technology change needs are met and that they have clear visibility of the progress of the initiatives relevant to their areas of the business.
- Hands-on delivery of selected complex change initiatives
- Ensure the portfolio adheres to the defined governance and process.
- Definition and ownership of the appropriate governance and process with an eye on different models of delivery for different opportunities and channels to market
- Responsible for ensuring the portfolio is delivered to time, budget and scope and are resourced with the appropriately skilled personnel.
- Create/Maintain a process whereby all significant change activity has the appropriate measures and targets required for evaluating success and that are reviewed and tracked post implementation.
- Ensure change is rolled out in an effective manner to ensure minimum disruption to the business operation.
- Work with the Oak business leadership team and their change functions/agents to understand the strategic priorities and the requirement for technology change required to deliver it. Roadmap(s) are defined from here.
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Skills and experience:
- Retail background ideally
- Digital - A retail digital background will be an advantage as we work through our omnichannel strategy and opportunities.
- Project Management - Principles, methods, techniques and tools for the effective management of projects from initiation through to completion
- Programme Management - Principles, methods, techniques and tools for the effective management of a programme of projects and related activities through to the successful achievement of planned business benefits.
- Budgets - Principles, methods and techniques and tools for the preparation and monitoring of budgets to minimise costs and ensure cost-effectiveness.
- Business Proposals - Methods and techniques for preparing and presenting and challenging business cases, invitations to tender and statements of requirements both orally and in writing.
- Leadership Skills- Identifying goals and objectives and motivating and leading others towards their achievement.
- Demonstrable experience in the role of delivery and portfolio management
- Broader IT leadership experience in a similar or smaller organisation will be an advantage.
- Exceptional leadership and influencing skills.
Benefits:
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
- 25 days holiday per year plus bank holidays
- Birthday: an additional day off for you to celebrate your birthday
- Hybrid working
- Pension: 4% employee contribution matched by the company
- Life assurance: free cover of a minimum of three times your annual salary up to the age of 65
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
- My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
- Free onsite parking