We have an opportunity for an experienced Shift Operations Manager to work in our Swindon Distribution Centre in South Marston. The role is 5 days a week working nights from 10pm until 6am (starting at 10pm on Sunday night and finishing at 6am Friday morning).
The role reports to the Head of Warehouse and you’ll be managing the activity within warehouse operation on the shift, to deliver a professional, cost effective and customer focused distribution solution. Ensuring all Health & Safety, standard operating procedures and compliance measures are met and the warehouse is operating at maximum efficiency. The Shift Operations Manager will continuously review ways of working, identifying and implementing improvements. Responsible for delegating tasks to their colleagues and setting targets and goals to keep the operation on track. Creating and maintaining a safe working environment for all warehouse colleagues. Working closely with the shift management team to manage, motivate and inspire all warehouse colleagues.
Key Responsibilities:
- Control all operational aspects of the area of the shift so that they are carried out safely, cost- effectively, efficiently and with high emphasis upon customer service.
- Working with the Shift Managers on shift to manage the shift operations on a day-to-day basis, ensuring all work and administration is completed to agreed
- To ensure all warehouse operational tasks are fully executed, such as, picking, dispatch, loading, unloading, put away, returns and waste solutions.
- Ensure there is enough, skilled resource and equipment in place
- Ensuring that all aspects of the operation are always complaint with current H&S legislation and Standard Operating Procedures.
- Supporting the business and the operation in delivering and tracking KPIs.
- Complete daily activity reports and submissions regarding your shift and areas of responsibility as required and to all agreed
- Motivate, inspire and develop your team to achieve their own and business goals.
- Ensure that all members of your warehouse team receive appropriate training and development to ensure they can deliver in their
- Control all areas of expenditure within your area of responsibility and promote a commercially focused approach within your team.
- Complete investigation meetings as required maintaining strong relationships with HR and Health and Safety.
Skills and Experience
- Experience of managing or working in a warehouse or distribution environment
- Effective communication skills and proven ability to motivate and manage a team of people
- Demonstrable knowledge of developing, motivating and training teams to achieve expected KPIs.
- IT literate with knowledge of WMS systems
- Ability to produce, understand and report on operational performance information
- Focused on always delivering excellent service to all customers.
- Able to cope with change and manage own workload and priorities
- Able to deliver results and meet deadlines
- Knowledge of relevant H&S, HR legislation and good practice
Benefits:
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
- Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
- Birthday: an additional day off for you to celebrate your birthday
- Pay: our salaries are competitive and reviewed every year
- Holidays: a minimum of 28 days statutory holiday per year
- Pension: 4% employee contribution matched by the company
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
- My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
- Free on-site parking